Main Office Managers take charge of our program’s campus communication hub. We like to call our Main Office our program’s “front door” because it’s the first place families call, email, or visit when they want to communicate with the summer program. The Main Office Manager is key to providing good customer service and connecting our community with the outside world with their communication skills.
Communications + Office Operations
- Answer phone calls and respond to emails from families, finding the information they need or connecting them with the people that can help
- Welcome visitors to campus and manage the process of students signing in and out
- Develop systems that make communication clear and simple and allow information flow between all offices on campus
- Directly supervise, train, and provide feedback to office staff and assistants
- This job may also entail banking responsibilities
Campus Operations + Student Life
- Organize student arrival and departure days, including creating student welcome packets and check-in/out procedures
- Design a registration process that is warm and welcoming to our students and families
- Help coordinate pickup and dropoff for students travel to the program
- Jump in to help out with courses, chaperone field trips, run a student club, or any other aspects of the program when the need arises
- Perform additional Summer Program duties as may be assigned to you.
About You
You’ve got:
- 2+ years of post high-school experience by the summer
- Outstanding communication skills
- A detail-oriented mind and love for organization
- Availability to live and work on campus for the duration of the summer program
Ideally, you’ve also got:
- Some experience with kids and/or adolescents
- Experience with Excel, Google Suite, Airtable, or similar software
- Experience working in customer service
- Experience managing others
- A valid US driver’s license and clean driving record
- A love for organizational systems and an eye for task management
Compensation + Benefits
This is a seven week, seasonal position. Remote training for this role may begin as early as January 2024. In person training begins in mid-June 2024. Compensation for this role starts at $6400 plus room and board. For the health and safety of our community, EXPLO requires all employees and new hires to be vaccinated against COVID-19.
Other benefits include:
- Room and board for the duration of 7-week program including all meals
- Staff-only affinity spaces and other professional support and development opportunities
- A week-long, hands-on orientation and job training
- Best in the industry staff to student ratios
- Daily time off that typically includes every other night off and one weekend day per weekend off
- Openness to working with your college or university to support internship or practicum credit for your EXPLO work
- EXPLO offers two certifications for summer staff members to honor and illustrate the skills built throughout the program. Certifications include: “Experiential Learning: Student-Centered Teaching” and “Coaching for Growth”