The Rocket Companies Tour of Duty program is an exclusive 6-month program designed to give recently transitioned military veterans, military spouses, or actively serving National Guard & Reservists the opportunity to gain priceless, hands-on experience at an award-winning company. The Tour of Duty Associate learns how it feels to be in the civilian workplace, participate in events around the city they’ll be working in and become a valuable member of our team. Are you the type of person who strives to make a difference?
Minimum Qualifications
- Must be a recently transitioned military veteran, military spouse, or actively serving National Guard or Reservist
Preferred Qualifications
- 2 years of experience in security, law enforcement, military, or related experience
- Experience dispatching security and law enforcement entities
- Certified SOC Analyst (CSA), GIAC Security Operations Certified (GSOC), or related certifications
Job Summary
As a Security Operations Analyst, you’ll gather information and take action on any potential threats to the Family of Companies’ personnel, physical assets, image, reputation or other stakeholders while driving safety within the Family of Companies (FOC) and surrounding areas.
Responsibilities
- Gather information from multiple open source locations, including various media outlets, government agencies and subscription services
- Create, review and edit various reports to be disseminated to leadership
- Calmly and effectively handle high-stress situations
- Manage dispatch console and dispatch accordingly using proper radio etiquette
- Manage multiple email boxes, compose emails, and properly categorize emails
- Assist with camera investigations
- Complete Access Control requests
- Teach and operate analytical and video surveillance systems to identify suspicious behavior and activity in or near owned and occupied properties
- Collaborate with law enforcement partners by assisting with run sheets, badges, radios, and briefings
- Handle, document and route escalated calls/surveillance requests/concerns to leadership
Who We Are
Rock Security offers 24/7 safety and security services and training for the Family of Companies team members, tenants and visitors. We’re proud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who lives, works and visits Detroit, Cleveland and our other home cities.
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.