Multinational jewelry manufacturer with factories in Boston, Ma and Bangkok, Thailand committed to excellence needs an exceptional customer service representative for fast paced head office in downtown Boston, Massachusetts. The candidate will be responsible for working with our team in all aspects of customer service including receiving new orders from customers, working on CAD design orders, and assisting customers will any requests or requirements. Must be smart, energetic, fast, and willing to learn all aspects of manufacturing fine jewelry. We are willing to teach the right candidate. All work is done in a clean and professional manufacturing environment.
- Must be willing to accept ownership and responsibility for achieving the highest possible quality standards
- We manufacture all of our products in house from raw metal to finished product. Candidate will help our team accept new customer orders and help to bring them through our production process all the way to the finished product.
- Work together with cad designers, goldsmiths, and diamond setters with any needs they may have Work via email with our jewelry factory in Thailand to coordinate orders being produced in Bangkok Process new orders placed in Boston and plan production of those orders
- Must be hard working, polite, respectful.
- We are willing to fully train the ideal candidate.
- Helps the sales team to maintain a clean and professional working environment
What’s in it for you:
- full time position
- very competitive pay package
- excellent health plan with significant company participation
- Work with a quality and motivated team in the U.S. and Thailand
- Paid vacation
- Paid personal days
- Generous employee discount