Are you an excellent writer? Do you have a propensity for organization, design, and instruction? Are you digitally fluent? If you said YES YES YES, consider refining your talents on the unparalleled support team at Philo. With clarity and style, you will be a godsend to the customers, support agents, and HQ staff that worship at the altar of knowledge 🙏
The Technical Writer & Content Creator is responsible for internal and external documentation and also works closely with the Learning & Development team on agent training — ultimately laying the foundation for awesome customer experiences. By fostering strong communication and understanding, you’ll have an outsized cross-functional impact on many teams outside of Support as well, particularly Product and Engineering.
This is a fantastic opportunity for go-getters interested in jumpstarting their career in an exciting and nurturing environment. Plus, TV is fun! TL;DR: if you’re smart, write well, and work hard, apply now!