Salary: $60,000.00 – $80,000.00 per year
The Mayor’s Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to ensure that the procurement process remains fair, transparent, efficient and cost-effective.
MOCS makes it easier to do business through use of end-to-end technology tools, increases transparency by publication of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS also partners with agencies and vendors to identify areas for policy reform, resulting in ongoing process improvement to reduce administrative burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer.
MOCS team members operate in a fast-paced, collaborative, service-oriented environment, where flexibility and ability to achieve results are valued. Technology Project Analysts perform a range of defined tasks assigned by supervisors. All MOCS analysts are expected to deliver timely and quality work products and services, participate in ongoing improvement activities, proactively deepen their knowledge of procurement and government operations, and will use modern technology software and hardware to complete daily duties. Analysts also collaborate with other team members to implement projects, help to maintain and/or analyze operational data, and interact with external stakeholders.
The Technology Project Analyst will assist in overseeing the program implementation of the City of New York’s Procurement and Sourcing Solutions Portal (PASSPort), a comprehensive web -based strategic e-sourcing and e-procurement system, that will be hosted in a cloud based, software as a services (“SaaS”) environment. The Technology Project Analyst will report to the Associate Director, Project Management Office, in the Technology Strategy division, Office of the CTO. The Technology Project Analyst will exercise independent judgement, problem solving, and analytical skills with an eye for continuous improvement.
Responsibilities will include:
• Point of contact and lead Analyst for the Project Management Office with daily operations including:
• Software release and defect management
• Cross-team coordination
• Project documentation
• Project tracking and reporting
• Provide project management oversight and assist the Tech Strategy leads to ensure that tasks are completed on- time and meet or exceed expectations.
• Work independently to solve problems that impact project delivery or PASSPort production support while maintaining high service and support levels to key stakeholders.
• Establish and report on key metrics for success and monitor progress toward, and attainment of, assigned goals and activities.
• Leverage best practices to assist in determining areas where efficiencies can be gained or processes can be improved, especially through technology
• Ongoing professional development to strengthen skills and increase knowledge in relevant areas of procurement, technology, government operations, public policy and people and change management.
• Understand issues affecting relevant stakeholder groups, including but not limited to covered city agencies, Minority and Women-owned Business Enterprises (M/WBEs), nonprofits, etc.
• Special projects, as assigned.
Minimum Qual Requirements
1. Graduation from an accredited college with a baccalaureate degree; or
2. Graduation from an accredited community college plus two years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities; or
3. A four year high school diploma or its educational equivalent plus four years of experience as described in “2” above; or
4. A satisfactory equivalent combination of education and experience
• Positive attitude with excellent interpersonal skills.
• Excellent organization and communication skills.
• Must be able to multi-task with strict attention to detail.
• Ability to critically think to solve problems
• Ability to work independently and in collaboration with other units and team members.
• Strong PC skills, including Microsoft Office Suite: Outlook, PowerPoint, Word and Excel.
• College degree or equivalent experience in computer science, IT project management, computer systems engineering, information systems, economics, or related field.
• ITIL Foundation Certified
• Project Management Professional (PMP) certification
• IT project management experience and exposure
• Helpdesk/service desk experience and exposure
• Knowledge of Remedy or similar tools preferred
• Meet deadlines and work independently while paying close attention to details;
• Establish relationships quickly and maximize positive team dynamics;
• Succinctly and effectively communicate verbally and in writing;
• Distill complex material, present information and make actionable recommendations;
• Accurately and consistently document data on stakeholder experience and escalate critical issues;
• Analyze data and summarize research to support ongoing improvement in operations and service;
• Educate stakeholders about various procurement and government operations topics and tools; and
• Engage and support stakeholders through all phases of procurement and change.
**As of August 2, 2021, all new hires must be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for religion or disability. If you are offered city employment, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved by the hiring agency.**
See DCAS Directive No. 2020-2 (https://www1.nyc.gov/assets/dcas/downloads/pdf/agencies/directive_2020_2.pdf) regarding residency requirement during the COVID-19 emergency.
The U.S. Department of Education provides student loan forgiveness through the Public Service Loan Forgiveness Program (PSLFP) to qualifying public service employees. As an employee of the City of New York, you may be eligible for loan forgiveness should you meet the program’s eligibility requirements. For additional information on PSLFP, please visit https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.
External Applicants, please go to www.nyc.gov/jobs and search for Job ID#: 471452.
Current City Employees, please go to www.nyc.gov/ess and search for Job ID#: 471452.
Mayor’s Office of Contract Services is an equal opportunity employer. Mayor’s Office of Contract Services recognizes the unique skills and strengths gained through military service. Veterans and service members of the U.S. Armed Forces are strongly encouraged to apply. Special accommodations provided to applicants with disabilities. Please contact MOCS Disability Service Facilitator at 212-298-0734 only to request an accommodation. No other phone calls or personal inquiries permitted.
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New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Please note that certain computer-related civil service titles are exempt from NYC residency requirement.