Salary Range$105,000.00 – $125,000.00 (Annual)
The Mayor’s Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency solicitations to payment of vendors. Annually, agencies procure billions in products and services from a diverse pool of vendors that represent various industries. MOCS therefore aims to ensure that the procurement process remains fair, transparent, efficient and cost-effective.
MOCS makes it easier to do business through use of end-to-end technology tools, increases transparency by publication of enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all stakeholders. MOCS also partners with agencies and vendors to identify areas for policy reform, resulting in ongoing process improvement to reduce administrative burdens and increase the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer.
MOCS team members operate in a fast-paced, collaborative, service-oriented environment, where flexibility and ability to achieve results are valued. Project Managers assume responsibility for the success of one or more areas of work, defining and tracking critical tasks, milestones, expenditures and staff assignments, as well as flagging risks and proposing mitigation strategies to the organization’s leadership. Project managers must be adept at data analysis and synthesizing information for executive review, comfortable with ambiguity, and are expected to lead continuous improvement activities. Project Managers are expected to deliver timely and quality work products and services, participate in ongoing improvement activities, proactively deepen their knowledge of procurement and government operations. Project managers may also be deployed to help the organization respond to emerging priorities and initiatives of citywide significance.
Under the direction of the Associate Directors of PMO and the Chief Technology Officer, with latitude for the exercise of independent judgment, the principal duties and responsibilities of the Project Manager are as follows:
• Completes a broad variety of administrative tasks for the Associate Directors including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential, handle incoming and outgoing phone calls and arrange conference calls.
• Plans, coordinates and ensures the Associate Directors schedule is followed and respected. Provides “gatekeeper” and “gateway” role, creating win-win situations for direct access to the Associate Directors time and office.
• Communicates directly, and on behalf of the Associate Directors, with senior staff, external stakeholders, and others, on matters related to Associate Directors programmatic initiatives.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Associate Directors, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
• Provides a bridge for smooth communication between the Associate Directors office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
• Works closely and effectively with the Associate Directors to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a “barometer,” having a sense for the issues taking place in the environment and keeping the Associate Directors updated.
• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the Associate Directors’ ability to effectively lead the Technology Strategy Division.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Develop and maintain project risk profile for technical project implementations
• Coordinates with Administration Team to maintain project budget and invoice receipts across several agencies and report on the project burn rate to Executive staff
• Assist in coordinating the hiring and onboarding of staff, while maintaining the management of that staff’s time and budget via signing of timesheets and weekly reporting.
• Maintain project documentation (SOPs, Job Aids, etc.) and training documentation to coordinate technical trainings across several technical teams.
• Coordinate review of deliverables between vendor and City team
• Ongoing professional development to strengthen skills and increase knowledge in relevant areas of procurement, technology, government operations, public policy and people and change management.
• Understand issues affecting relevant stakeholder groups, including but not limited to covered city agencies, Minority and Women-owned Business Enterprises (M/WBEs), nonprofits, etc.
• Special projects, as assigned.
Minimum Qual Requirements
1. Graduation from an accredited college with a baccalaureate degree; or
2. Graduation from an accredited community college plus two years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities; or
3. A four year high school diploma or its educational equivalent plus four years of experience as described in “2” above; or
4. A satisfactory equivalent combination of education and experience
Must demonstrate competency and/or history of consistent quality performance in the following areas.
• Meet deadlines and work independently while paying close attention to details;
• Establish relationships quickly and maximize positive team dynamics;
• Succinctly and effectively communicate verbally and in writing;
• Distill complex material, present information and make actionable recommendations;
• Analyze data and summarize research to lead ongoing improvement in operations and service;
• Review key specifications, policies and procedures to create feasible project plans;
• Define and ensure completion of all critical project tasks and deliverables;
• Juggle multiple priorities, adjusting subtasks and timelines to ensure project goals are met;
• Assess project and team performance to maintain positive momentum and/or resolve issues;
• Calculate budgets, review deliverables and invoices, and forecast burn rates;
• Convene teams to kick-off/close-out projects and participate status and strategy sessions; and
• Maintain comprehensive project knowledge base and records.
• Positive attitude with excellent interpersonal skills.
• Excellent organization and communication skills.
• Must be able to multi-task with strict attention to detail.
• Ability to critically think to solve problems
• Ability to work independently and in collaboration with other units and team members.
• Strong PC skills, including Microsoft Office Suite: Outlook, PowerPoint, Word and Excel.
• College degree or equivalent experience in computer science, IT project management, computer systems engineering, information systems, economics, or related field.
• Project Management Professional (PMP) certification
• IT project management experience and exposure
**As of August 2, 2021, all new hires must be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for religion or disability. If you are offered city employment, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved by the hiring agency.**
See DCAS Directive No. 2020-2 (https://www1.nyc.gov/assets/dcas/downloads/pdf/agencies/directive_2020_2.pdf) regarding residency requirement during the COVID-19 emergency.
The U.S. Department of Education provides student loan forgiveness through the Public Service Loan Forgiveness Program (PSLFP) to qualifying public service employees. As an employee of the City of New York, you may be eligible for loan forgiveness should you meet the program’s eligibility requirements. For additional information on PSLFP, please visit https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.
External Applicants, please go to www.nyc.gov/jobs and search for Job ID#: 471470.
Current City Employees, please go to www.nyc.gov/ess and search for Job ID#: 471470.
Mayor’s Office of Contract Services is an equal opportunity employer. Mayor’s Office of Contract Services recognizes the unique skills and strengths gained through military service. Veterans and service members of the U.S. Armed Forces are strongly encouraged to apply. Special accommodations provided to applicants with disabilities. Please contact MOCS Disability Service Facilitator at firstname.lastname@example.org or 212-298-0734 only to request an accommodation. No other phone calls or personal inquiries permitted.
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255 Greenwich Street
New York, NY 10007
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Please note that certain computer-related civil service titles are exempt from NYC residency requirement.