This position is located within the Bureau of Medical Services, Directorate for Clinical Programs, reporting to the Deputy Medical Director for Clinical Services. The incumbent will be responsible for collaborating with all USG agencies with a goal of improving the health of our MED eligible patients while on medical travel and during health alerts around the world. They will be proficient in learning all the benefits and resources available to employees from all agencies. They will also be familiar with community and insurance provided resources to assist patients while on medical travel. The incumbent will work to improve the resilience, health, and well-being of patients engaged in or eligible for medical travel or affected by worldwide health alerts.
The medical evacuation program worldwide supports about 1400 patients per year. Approximately, 200-250 patients are managed by the Foreign Programs team at any given time. A large percentage of those patients have devastating illnesses, hence their need to return to the U.S. Among the diagnoses are cancer (breast, lung, colon, prostate, thyroid, etc.), devastating neurologic diseases (Amyotrophic Lateral Sclerosis, stroke, traumatic brain injury, etc.), and life-altering pediatric diseases (osteogenesis imperfecta, retinoblastoma, Ewing’s sarcoma, leukemia, etc.). The incumbent will assist with the mental and emotional support of these patients and their eligible family members, helping them navigate resources and closing gaps in care as the Foreign Service Medical Specialists transition through the different stages of medical travel.
Duties and Responsibilities
While the incumbent will be generalized to Clinical Programs, we anticipate that initially about 50% of the time will be spent supporting Foreign Programs patients, and 50% of the time supporting HART-supported patients, with flexibility to support other CP needs on demand. It is recognized and appreciated that his/her clients are multi-faceted individuals with many possible problem areas requiring assistance. Thus, this Master’s level clinician may also be involved in any of the following issues as they contribute to social and emotional problems relating to medical diagnoses and medical travel:
- Post-Traumatic Stress Disorder and related Conditions
- General stress
- Cross-cultural adjustment issues
- Crisis intervention for employees and families serving overseas
- Crisis counseling for post evacuees
- Support services for medically evacuated patients
- Mobile workforce/family issues
- Life transitions; career entry and retirement issues
- Parenting problems
- Marital/relationship issues
- Financial problems
- Acute and chronic mental illness
- HIV and AIDS counseling
- Workplace conflicts
- Family Advocacy situations
- Exceptional personal needs reviews (compassionate action panel)
The candidate will have a Master’s in Social Work with a focus in Medical Social Work and at least 5 years of experience working in a medical social work setting.
- Mastery of the theories, principles, practices, and techniques of clinical social work, including family systems therapy, crisis intervention, and cognitive behavioral interventions.
- Mastery of the field of mental health trauma and related interventions.
- Skill in responding to critical incidents and other mental health emergency situations with appropriate skills.
- Skill in providing initial assessment and counseling to individuals, couples, families, and groups.
- Mastery of medical problems and skill in working with patients who are medically or mentally ill.
- Skill in working with terminally ill patients.
- Clear evidence of the ability to coordinate with a multitude of medical professionals.
- Knowledge of the Foreign Service lifestyle and familiarity with the Foreign Service Act of 1980. Knowledge of rules and regulations pertaining to the Medical Program of the Department and the Family Advocacy Program; knowledge of the child abuse reporting requirements in the Omnibus Crime Control Act of 1990.
- Knowledge of the Department of State’s policies regarding sexual harassment, AIDS, and a Drug Free Workplace.
- Knowledge of the Family Medical Leave Act of 1993, the Americans with Disabilities Act of 1990, the Education of All Handicapped Children Act of 1975 (PL 94-142) and the Individuals with Disabilities Education Act of 1990 (IDEA. PL 101-476).
- Knowledge of the 1993 amendments to the Hatch Act (PL 103-94) involving garnishment of federal pay. Knowledge of the Privacy Act (PL 93-579) and of the Health Insurance Portability and Accountability Act of 1996 (HIPAA, PL 104-191).
- Mastery of mental health, medical and social services available in the metropolitan community, elsewhere in the U.S., and overseas.
- Knowledge of Health Benefit Programs in order to make appropriate, cost-effective referrals.
- Skill in oral and written communications.
- Skill in writing clinical assessments and progress notes, memoranda, cables, correspondence, and possibly articles for State Magazine and the Foreign Service Journal
None required for this position.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
- Must be able to remain in a stationary position 75% of the time.
- Occasionally moves about inside the office to access file cabinets, office machinery, etc.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
- Frequently moves standard office equipment up to 25 pounds.
- Must be able to work indoor conditions 90% of the time.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type/Expected Hours of Work
This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Evening and weekend hours required, as required by business need.
Travel is primarily local during the business day, although some out of the area travel and overnight may be expected.
Must possess or be able to obtain/maintain a SECRET security clearance
The ALL NATIVE GROUP companies offer a rewarding career experience. In addition to dynamic career opportunities, we provide competitive salaries, excellent benefits, retirement funding, as well as ongoing training and professional development.
We are committed to providing the best possible climate for maximum development and goal achievement for all our employees. As subsidiaries of a Native-owned corporation with offices around the world, ALL NATIVE GROUP companies are proud to promote an inclusive and diverse workplace and respect the cultural traditions in the communities where we operate.
The ALL NATIVE GROUP companies are an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.
EOE/M/F/Vet/Disabled/Sexual Orientation/Gender Identity/Drug Free Employer
SBA 8(a), SDB Certified, HubZone, Buy Indian Certified Native American Tribally-owned company
- Job Family Medical Careers
- Pay Type Salary