We are seeking a Re-Entry Services Coordinator (RSC) who will be responsible for creating, managing and coordinating the service plans of inmates who are involved in Re-Entry Programming. The Re-Entry Services Coordinator will report directly to the Re-Entry Services Supervisor and works with the appropriate uniform and non-uniform staff in the Allegheny County Jail and the Alternative Housing Programs. This individual will work directly throughout the jail in collaboration with correctional officers and other program staff and throughout Alternative Housing with all program staff. The Re-Entry Services Coordinator will work across the daylight and evening shift from Monday through Friday. A weekend day may be required on a case by case basis.
Essential Duties and Responsibilities
- Scheduling a Warm Handoff meeting with the RSC Supervisor prior to the Phase II meeting. The RSC will provide the client with their business card and obtain the client’s natural support contact information. It is implied at this time that the client will now be contacting the RSC when they need assistance.
- Engaging with the client’s natural supports. This contact will occur within 30 days after the warm handoff. This contact is important to also include the family in the client’s transition back into the community.
- Attending the Phase II meeting with all service providers in the Re-Entry program for the client where a Phase II community plan will be discussed and developed with and for the client. At this stage, the RSC will utilize the Allegheny County Jail Collaborative (ACJC) Database to make referrals for post release in order to track services and develop the Phase II plan.
- Continuing to meet with client while at ACJ or Alternative housing site twice a month to continue developing their relationship and to work on client’s community plan; Working directly with the client, their natural supports, their Probation Officer, the ACJ Re-Entry staff and ACJ Service Providers, as well as community service providers to develop and implement a Phase II community service plan for each participant.
- Completing a Parole Packet and submitting to the assigned jail caseworker 14 days prior to client’s minimum release date unless otherwise requested at a different date from jail caseworker; Submitting Parole Packet to the Alternative Housing Specialist 14 days before the client’s minimum release date.
- Once a client is released into the community, RSC will:
- Adhere to the contact guidelines set forth in the established Re-entry Program Model, starting with the initial phone call within 48 hours post release and setting up the first face to face appointment within 72 hours.
- Work with the Probation officer to try to make the first face to face appointment, a joint visit together providing client with a copy of their Phase II Plan and a resource packet.
- Act as an advocate for the client to ensure that they can successfully navigate their re-entry journey. The RSC will coach the client in self-advocacy and resiliency. The RSC will offer ongoing encouragement and support of the client.
- Monitoring the clients’ status of treatment and program participation in services as outlined in the Phase II Service Plan.
- Providing transportation to initial assessments for behavioral health treatment. as needed.
- Utilizing the ACJC Database to keep track of the status of clients’ treatment from the data entered by contracted treatment, education, employment and other service providers.
- Providing specific assistance in support of the Phase II Service Plan. This could include transportation (arranging for bus tickets or providing a ride), limited financial supports (gift cards for food or clothing or rental assistance), and connections to community resources (food banks, thrift stores, LIHEAP, etc.).
- Supporting the client in completing paperwork for health insurance, reinstatement of Driver’s License, etc.
- Completing a 3-month review on a case at the Phase II Review Meeting. The Status Report will be the opportunity to review the Phase II Plan and to update it if circumstances change and the need for additional or different supports and services have become apparent or if parts of the plan have become irrelevant.
- If a client returns to incarceration during post-release, the RSC will meet with the client twice a month and make appropriate referrals back into services provided by the ACJ.
- At the end of 7-9-month post-release, a Phase II Review meeting for case closure will be held. This meeting will include: the assigned RSC, the assigned Probation Officer, the ACJ Reentry Administrator, DHS Program Monitor, the Supervisor Adult Probation and the Program Coordinator of WFS Reentry Community Support.
- Attending meetings as requested and briefing supervisor on meeting results and action steps.
- Other duties as assigned.
Knowledge, Skills and Abilities
- Very strong organizational and interpersonal skills.
- Ability to develop new practices and adjust as the new process takes hold.
- Ability to communicate well with others in the Jail and Alternative Housing, including staff and inmates who are about to be released.
- Understanding of the Jail and community agency resources.
- Ability to maintain confidentiality.
- Ability to communicate effectively, both verbally and in writing.
- Ability to work in a respectful manner with individuals in the criminal justice system as well as correctional staff.
- Ability to use Microsoft Office, Excel and the County computer systems and databases.
Bachelor’s degree in social services, with at least 2 years’ experience working in a criminal justice setting and a minimum of 5 years’ overall work experience.
Any equivalent combination of education and experience which meets the required knowledge, skills and abilities, along with a professional recommendation that indicates a strong ability to work in a manner that is respectful of individuals and families who have been involved with the criminal justice system.
If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute
About Allegheny County Department of Human Services (DHS)
In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it’s small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.
DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.
- It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
- It has strong, assertive leaders. We do not hire yes-people.
- You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.
“At DHS we have a clear vision: to be the place where a diverse mix of talented people want to come, to grow and do their best work.”
-From the organization’s statement on Equity and Inclusion