Agency: Land Development Services
Salary: $18.20 – $30.33 Hourly
Hours: 30 hours per week between the hours of M-F: 8am to 4pm, as assigned
Under the supervision of the Customer Experience Team Manager, provide customer service assistance and support through the Customer Experience Team center. Answer customer calls, facilitate appointments, track customer data. Attend meetings in person and/or virtually, as assigned. Maintain familiarity with general agency practices, policies, webpages, and other customer resources to provide effective guidance to customers. Comply with Land Development Services’ safety programs and guidelines. Complies with county, agency, and job specific training requirements, including but not limited to emergency management and safety-related courses.
1. Proficiency in MS Office – Word, Excel, PowerPoint
2. Familiarity with the Land Development industry and permitting process
3. Proficient in using MS Outlook Calendar
4. Excellent customer service skills
Any combination of education, experience, and training equivalent to high school graduation or a GED issued by a state department of education with coursework in mathematics, algebra, and/or physical science or in a vocational trade.
The appointee to the position will be required to complete a criminal background check.
Note: *This position may not exceed 1560 hours per calendar year. Individuals in these positions are eligible for limited employee benefits, including medical, vision and dental insurance, and participation in flexible spending programs but are not eligible to earn leave or receive holiday pay.
All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.
To Apply: Submit your resume to Michael.Antonowics@fairfaxcounty.gov