Looking for a company that inspires passion, courage, and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re passionate about joining a purpose-driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay – a company you’ll be proud to be a part of.
At eBay, your research will impact best-in-class, multi-screen user experiences for the world’s largest online marketplace with almost 150 million shoppers and 25+ million sellers. As a UX Research Intern, you will work collaboratively with our design, product, and engineering teams. You will design and execute primary research to understand our customers’ needs and pain points. You will apply your understanding of human behavior and human-computer interaction to synthesize customer insights and inform product and design decisions. Your impact will scale from usability and the nuts and bolts of the UI to more strategic product and policy decisions. Your ultimate motivation is to create an excellent end-to-end customer experience across platforms and devices.
By applying to this position, your application will be considered for San Jose, CA and San Francisco, CA
We’re looking for someone who:
- Is a great communicator and collaborative team player
- Has some experience conducting research, analyzing findings, and presenting them to different audiences
- Is able to work and collaborate closely with peers to get the job done.
- Has run qualitative and/or quantitative research as part of your coursework, volunteering, personal projects, or other gigs
- Has a solid understanding of research and design
- Is comfortable with remote collaboration and communication
- Is ready to work in a fast-paced environment with researchers, designers, product managers, and other functions
- Currently enrolled in the US as a student, 0-3 years of relevant work experience in an accredited Bachelors or Masters program within the United States graduating after December 2022
- Working towards a degree in Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Cognitive Science, Information Architecture or related field
- Coursework in a variety of user experience research methods (such as lab and field research, survey design, statistical analysis)
- Must be organized, able to act independently, and able to switch rapidly between different projects in a fast-paced and exciting environment
- Strong oral and written communication skills a must