Mental Health Case Manager
A mental health case manager will serve as a liaison between patients and their psychiatric providers in a fast paced, diverse, multi lingual community health center.
The case manager role and responsibilities include providing comprehensive case coordination with VNA and PCA and other wrap around services. The case manager will be responsible for care coordination with pharmacy, transportation, and other support services utilized by patients. The case manager will assist adults with psychiatric disorders medication reconciliation and administrative support related to medication management needs, as well as case management needs related to their care i.e. and providing linkages to community resources such as housing, transportation, vocational, medical, and financial services.
- Problem-solving skills – mental health case managers use problem-solving abilities to resolve issues with patients and manage crisis situations as they arise
- Communication skills – strong communication skills are essential for mental health case managers, who write notes in patient files and verbally collaborate with the rest of the treatment team
- Interpersonal skills – mental health case managers use interpersonal skills to develop relationships with patients and help them open up about their feelings
- Critical thinking – mental health case managers apply critical and analytical thinking skills to evaluate patients professionally and guide them toward their life goals